The Atrium at Serenity Pointe

Management has been very helpful and very considerate of everyone. The dining staff is really good and they offer my mother choices for all of her meals. The staff always seems to try to include everyone in the activities and they always have something going on in the building. Any problems I've had, maintenance has been wonderful in helping us. I love the care staff and I love the bus driver, the transportation service has been great.

The food at this community is wonderful. Stephanie, the new memory care coordinator, told me that my dad has been going to happy hour and eating in the dining room on Friday nights. I am pleased with that. The grounds are beautiful and well kept. Mary, the day nurse, is fabulous. The caretakers give my dad great care.

My mom has lived her for about two and a half years. She says that if she can't live at home then this is the place she wants to be. The care team know she has a tendency to fall and so when she pushes her button they get down there pretty responsively. The servers in the dining room are great. I love the fact that they learn all of the people’s names. There are times when people sit at the table and forget what they are to do and they are good about guiding them along by knowing their preferences. The activities director is really good. They have enough activities to participate in . The maintenance man, Gary, and the guy that works with him are exceptional. They get there right away and fix it. The girl who drives the van is helpful, conscientious and friendly.

We chose the Atrium at Serenity Pointe because my mom was selling her property and her apartment is very nice, clean and has a great view. Management has been outstanding in helping her in any way they can so that she is comfortable, so we're satisfied with their respectfulness and accessibility. I have eaten there a few times with her already and all of the food I have had has been excellent, including the wait staff. Before move-in, maintenance did everything to satisfaction and evertything at the community is well kept, you never see trash on the ground and it always looks freshly mowed so it has been a good experience thus far.

I chose it for my father because I have a personal relationship with one of the sales girls. You get what you pay for, for sure. It is very expensive, but the fact that everything is covered is really nice. The fact that housekeeping and laundy is included is nice. He doesn't have to do anything but enjoy himself. In terms of care, if I need anything I can text Kayla and I really like that.

I had looked at the Atrium as far back as May of 2016 and I spent almost two years looking at facilities, I've always been impressed with the facility. They have pet therapy going on today and I see they're taking them out for lunch today if they want to go, there's always something to do. The maintenance have been really responsive and the nursing staff I've interacted with has been good. Overall, everything seems to be in good shape.

The price at this community is very comparable to other places in the area. Management is great. They take really good care of my mom and everyone who works there knows her by name. The food is good and the wait staff is excellent. They take good care of her and they have a pretty good variety in their menu. This community has a lot of activities and she enjoys playing bingo and the card games. They have somebody playing music or singing every Friday. Her apartment is always spotless and in very good shape. The whole building is beautiful. The caregivers take great care of my mom. They are really good.

My mom has lived here for over three years and her apartment is really nice. The food and service from the dining room is great. They do a good job with the activities, especially the Happy Hour type. I think the maintenance and care services have been really good also. Jacob, the new director, is doing a good job so far. All in all, it has a reallt good value.

Mom has lived in this community for almost five years. She likes how the management is helpful and informative about things going on in the community. She loves going to the movies, the music, boat rides and special holiday activities that are offered from the activities department. The maintenance team is a big help and usually responds pretty quickly to any work request that she has.

My mother moved into this community in February 2018. I am very satisfied with the management and my mother is very happy with the dining. Gary, in maintenance, is a good guy. I like him a lot and we love my mother's apartment. The vehicles are well kept and I have no issues with the caregivers.