Bellevue Retirement Community

I think the management does pretty good job here because there are a lot of miscellaneous things they have to do. The activities are pretty good; I don't usually partake in those. I like the music and church services though. I think housekeeping does pretty well. They come once a week to vacuum and dust, which is good. Whenever I need something maintenance is here in a short time and they fix it for me. As for the care and nursing, they're pretty good most of the time.

The main person on management who I talk to is Mary. She's a very lovely woman and explains things if you have any questions. Management is at the desk if you have questions and do a very good job. The food is very good; they always have a good variety. There are a lot of activities but I don't do many of them. I do go out to eat every now and then and I enjoy that service. I think they have a lovely group for maintenance. I don't see them that often but they're the most pleasant people if you do need them or bump into them. If there's a problem they come right up and fix it and get whatever you need. It's a lovely place. I have already recommended it; someone I graduated with is living here now.

When looking for a community, I was involved in a lot of searching for a place and I found this to be the most economical for what I need. I have a nice sized apartment. I think we have real good management here and they keep up with your requests. I think they have a lot of activities. I'm not acclimated to them yet. I would say that they have a lot of activities and you can go if you want to go. They are good about taking us to the stores and I have participated in several of the theater and stage events.
The maintenance men have been available when I have needed them, and when I haven't needed them, they've made some suggestion to help out. They are very people-oriented. I think the care is good, but I'm a level one, so I don't require a lot of assistance. I just require help with the shower and them to make the bed for me. It's pretty good.

We recently moved my mother out due to an increase in care but, I thought the management was very helpful; Mary was great to deal with whenever we had any issues. I think the dining staff was very accommodating to her and tried to do everything they could. The variety of activities and the opportunities to go out and see different things or shop was great. I think that was great. When she was there before she moved in, she said she thought she would be able to have a life again and be able to do things. Nate, in charge of maintenance, was really good, anytime we had questions he was right there to take care of it for us. The nursing staff was very good. She is in memory care right now and that's more suited to her needs but, the nursing staff was really good while she was there.

Mary, the director, was very accommodating, and so was Diana in sales, as was the new manager although I don't know her that well. My mother was only at the community for a brief period of time, but while she was there she enjoyed the food and activities. The public areas were great and my mother didn't utilize housekeeping until the end. Maintenance was always on top of it and it never mattered what day of week it was or anything. I was extremely satisfied with the appearance of the building. As for the caregivers, they were fantastic. They were very respectful, compassionate and helpful. They smiled and made you feel welcome and at home, they were just all wonderful.

We really liked it when we toured it, it felt homey and the hallways were nice and bright. I think my mom just felt at home when we got there and walked through. The staff team has been very helpful and the movers they recommended were great. We were very happy with the move and the help they gave us. I know she's gone to bingo and exercises a couple times. She enjoys being with people and getting out and I know she has been going to the services on Saturdays. So far we're happy with that kind of stuff. She is very happy and feels very safe.