Bellevue Retirement Community

Bellevue has got a good reputation so I took the tour a few years ago and liked it, and mom moved in. From my interactions with the care givers and her I think everybody has been super nice. Housekeeping is going pretty good. It looks like there are a lot of activities offered. She has not attended a ton, but she has enjoyed what she has done, and I've seen a couple and they look fun. My mom thinks the food is good, based on her comments. Everybody has been on it. When they say they will call me back they call me back. They know who she is when we walk in the door. The management is on top of things, like everybody else there. The staff, the people at the front desk, Michael, all are so nice. He even got her cat down from on top of the cabinets one day. We have been extremely pleased.

I've been here for two years and the food is good and I'm happy with my room. The activities seem okay and I think the management staff is alright.

My sisters say they do a great job with dining. Food is wonderful, tasty, and hot; they do a wonderful job. They do a good job consistently providing activities and special events and they have a great variety. Transportation has always been excellent. The managers are responsive. When I call I get a return call and they're around when I need them. The care givers do a wonderful job. We’re satisfied with housekeeping and I think the place is very well kept up. The public bathrooms are clean. The dining rooms are immaculate. The do an excellent job and I do recommend Bellevue. My best friend's mother just moved in right next door to my sister.

They recently had an incident with a power outage. It was phenomenally handled with the notifications and instant responses. The residents were their number one concern. I asked if I took my parents to a hotel are you still going to reimburse and they immediately said yes. I did that because the anxiety was high. My dad was already agitated after the power was off for five hours. The amount of medical and fire staff during the power outage were great. My dad had to go down the stairs for the first time in who knows how long. They had two people come and help him. They set up huge lights outside point in so people could still see to go down the hallways. The food is good, it has variety and the chef is phenomenal. Heather who coordinates the activities is great. My parents compliment her on a normal basis. Nate, the maintenance man, is wonderful. With the cold spell we had last week, they were checking on the residents periodically to make sure their heaters were still working. They just did a big renovation of the building. The variety of things they can use the transportation for is good. They even took residents to a funeral on the bus. That was very personable. I am very likely to recommend it because I have never seen a place treat the elderly with such respect.

I think management is awesome, they have been great. I can call and ask anything or ask them to do anything and they always do it for me. I love their food, I eat there with my dad and he loves it, and the staff has been great. The power went out and they got ahold of everybody quickly and got everybody out, I was very impressed. They're good, he doesn't do as many as some do. He does bingo, that's about it.

The place is clean when you walk in and they have good food, they have a lot of activities.

My parents have been very, very happy there. They relocated from Milwaukee and they've been extraordinarily happy with the activities and the staff. They're very active in the community ambassador program as well. Management has been very helpful from all aspects, socially in greeting them in the hallway all the way down to if my parents need some type of issue resolved. Dawn is super; she's one of the certified people that can handle the medications. The maintenance people, Nate, Jim and John are excellent in maintaining the common areas. There is plenty of interest there for my parents in the activities and there are several activities that they both look forward to doing like bacci ball, bingo and going to the monthly secret society luncheons.

The place runs just fine to me. From what I can see the activities are very good and they have a lot of activities every day. The housekeeping is good. I think they are probably very consistent. The maintenance staff seem to keep up as best they can and the caregivers seem to be on top of everything.

I think the price is fair and management is always pleasant. They are thoughtful and will do anything extra if you need something. There is a lot of variety and the food is good. Most of the activities are good for all of us. My husband enjoys boche ball. The maintenance of the community is very good and we always recommend it.

We chose this community for mom because we had heard good comments about it. Her apartment is amazing. We could fit all of her furniture and the layout was similar to how she had it set up at home. It was cleaned up and carpeted and painted. It is nice. I think the activities look good. The housekeeping has been going well. She gets her cleaning and laundry done. The care staff is all very good and nice. I was there the other day and my mom needed something, we called down to the front desk and within ten minutes someone was up there. We like it very much.