Everyone is known by name!
We chose Cottage for our mother because we heard good things about it. So far, all the caregivers have been excellent and they communicate with us whenever there is an issue. They're also professional and personable, so while it's one thing to be professional, they know your name and stuff as well. The grounds are also great and we have had family members impressed when they visit, so things are done very well. The staff has been very good, responsive and aware of Dementia, so I am very pleased and glad we found the place.