Fallbrook Glens Of West Hills

The community is really taking care of my wife, especially during this virus. Daisy Hernandez in management is a great communicator and keeps me informed. The medtechs, that is the heart and soul of the community. They are accessible and responsive at all times. They are a dedicated team. Jose, the director of maintenance, from day one he helped my mother. If I call him about something he is right on it for my mother. They do a really good job with the housekeeping. They have really good activities and the food quality and variety is good. I am really happy I placed my wife at this community!

The dining has improved a lot and mom likes a lot of the food. The activities staff is great. She is encouraging and always asking mom to come and do things and go out to eat.

I'm very happy here. I have a wonderful room with a deck that allows me to go outside. If I have ever needed help, they were there and available. I've had very good service from them.

My mom is really good about letting me know if something isn't right so if there was an issue I would know. She hasn't complained about the food and seems to like it. If there is ever an issue, they take care of it.

I've been here for over eight years. I love this place. I see the jobs that the care staff is doing. A lot of them have been here a long time, and they do know what they're doing. They're really good. They all know my name, and it makes it pleasant. The young man that drives the bus for transportation is really good. The maintenance man is a very good man. The activities are very good.

The care staff seems to be attentive. I think I'm happy with the value. I would recommend it.

The food seems pretty good. His stuff gets cleaned, and the caregivers are awesome. They pay a lot of attention to what is going on and call me when there is an issue. I really like the nursing. They are aweseome

The staff is very helpful and knowledgeable, great to work with. They have activities and they seem pretty cool.

I feel very safe having my mother there. I feel the love that she gets is just wonderful. I feel very safe in the shuttle with Daniel, and Joel is also a great driver. I like how they have everything organized. If I'm ever in need of anything, they listen and do their best to help me with it. I feel really pleased and at ease with her being here.

I feel the value is good, his apartment is really good, and he is 100% safe and comfortable. Housekeeping is good and the care givers do really good.