McLoughlin Place Senior Living

I started out by meeting with the director there and from the beginning we worked together on it being the best place for my mom. I stopped in to say hello to her and I felt listened to. The activities are great there. The transportation is wonderful as well. My mom has one lady that works with her all the time that adores my mom and my mom her. I have never heard my mom say anything negative about the staff. My mom will have been there a year in January and I am just as happy now as when I was when we brought her to McLoughlin Place.

Since she moved in three years ago, mom's care has been very good. Since they got a new Director of Nursing we can see positive changes being made, and they also had a change in the Activities Director. Now we're seeing more activities offered. The maintenance crew does a good job there. Mom is safe and comfortable there, and it's a good fair value. The staff is great; they help and care about the residents. They are a very good crew.

My mom lives at the community and I think the activities are appropriate for who they're dealing with there. The dining is good as well and I'd say it's a good value especially with what mom is paying because she's on medicaid.

All of the care staff are excellent, the maintenance guys are excellent and the housekeeping and laundry services are excellent. They always keep my mom busy. Right now she's playing bingo and she likes to go down to the activities and ride the bus. I think you guys are doing a great job and I wouldn't have my mom at any other place.

What I do like about it is they seem to have long term employees. She has been there over a year and a half and I am seeing a lot of the same people and I like that. I eat in the dining room occasionally and usually just have a salad or something. Mom likes it most times and says it is pretty good. The housekeeping is pretty good. It looks clean when I go in there to visit mom. The care staff comes to her twice a day and bring her her meals if she doesn't go down to the dining room to eat. The new person that took over the care of the residents is doing a good job.

In regards to the management, we had to go through getting her on Medicaid and they were very helpful. The dining is working out really well. My mom is gluten free and they have been able to accommodate her. My mom attends the church on a regular basis. They have been able to get her to do more activities then the other place. She has gone to some of the functions which is actually huge. My mom is enjoying the activities so I am happy about that. She doesn't go to everything but they are getting her to go to more things. They went all out for the Halloween party. The housekeepers are good and the gal is very nice and very kind. She interacts with my mom, just doesn't come in and just does the work; she spends time with my mom. The maintenance staff seems to respond quickly. The care givers are great. That is why we ended up going to McLoughlin Place. We spent almost two months trying to find a place and when we went in we just knew when we saw what they were doing.

One of the reasons we chose it for mom was that while some communities have an odor, we've never experienced one at McLoughlin Place. Location also, it's close to our house. The people were nice and friendly, place looks and smells clean, and the residents seem well taken care of. The managers have been really good and the Memory Care service seems to be going over well. I popped in this morning to take mom to an eye appointment and she was clean, dressed, the room was clean. The caregiver staff does a good job, everybody is friendly. I got personal help with the main maintenance man hooking up her phone, maintenance has been good. Everything looks good around the community, it’s awesome. The housekeeping is really on point. I met the housekeeper and she is super-sweet and very attentive. I haven’t heard anything negative from mom about the meals or from the staff, so it seems mom’s enjoying it. The CNAs are good serving her. I think my mom’s in a good place and I would definitely recommend it, we've had a good experience so far.

The management is good and responsive. They seem to be doing a good job. My dad is happy with the food. We are satisfied with the activities being offered, the housekeeping and maintenance service. I think they are doing a really good job with his care.

I would say it is a pretty good value. I think management is doing a good job. Mom says the food is great. The staff seems pretty respectful and helpful. They are more than willing bring you anything you ask for. I know they have quite a few different activities there and Mom has participated in a few. I have been there a couple times when they have come in to do the laundry and take out the garbage. I think they are keeping up with what they are supposed to be doing. The maintenance department had the apartment ready for her when she moved in. The building seems pretty clean as well.

The Executive Director is an awesome lady. They have good service and the food quality seems to be really good, the staff in the dining room is doing really good. Everything seems to be on the up and up, everybody is nice and pleasant and fun to work with, and they have a good attitude. Humor is the best thing you can ask for and there is a lot of that going around; I'd live there.