Senior Suites Chicago Norwood Park

I have been here for four years and I love it. Management is personable, the dining service is very good and there is a good variety. We have very good activities and we had bus trips almost every Friday. Housekeeping does a very good job and maintenance usually comes pretty fast. The transportation is very good.

I cannot think of anything the communtiy could improve upon. I have a beautiful apartment with lots of windows and a balcony I use everyday. The management is on top of their game, especially during the lock down. Even the directors are bringing medicine to residents and delivering packages. Everyone is pitching in from the top down and that is great to see! They are being very responsive to our needs. The food is consistently good and the service is excellent. Maintenance takes care of things seamlessly and transportation is excellent. I feel very safe and comfortable here and always recommend it to anyone!

Management is doing a fabulous job right now during the quarantine. My mom says the dining staff are doing a fabulous job delivering the food. They are bringing snacks, three meals a day and happy hour as well. They bring a cart around to give them wine. I think that is pretty nice. She loves the housekeepers and the grounds are excellent. I am comfortable with the price. This is a wonderful place.

My mother loves it at the community and we have been totally satisfied with the care from all the way to the receptionist. The bathroom and apartment is always clean. The healthcare staff is always so friendly, she talks about them all the time and they always visit with her. Everybody seems to enjoy what they're doing activity wise. My mom says the food is great and whenever we come for something going on, the food is real good. Management has kept us up to date on everything with the virus and if my sister or I call, they call us back as soon as they can. Overall, I have always felt safe with her there.

Overall, my mom is happy with the accommodations and she is safe. In regards to the dining, there is a good variety on the menu and my mom says the quality is fine. The service in the dining area is good and my mom likes the people. Housekeeping does a good job and the maintenance service is fine. It seems like there is enough staff in the healthcare department and the response time to the call button is pretty quick.

I like this community very much and I think it's a wonderful place to live. I have advertised personally on my Facebook page to try to get residents here. So that should tell you what I feel about this place. The management is doing a fantastic job and we have great services, like activities and maintenance whenever you need it.

They are doing an excellent job, especially under difficult circumstances right now with the Coronavirus. She likes the food and I think the activities are really good. She likes the sit and fit class, the pool and gym. I think the maintenance have done a good job of responding to her work orders in a timely manner and they do a fine job with housekeeping.

I think it's really a nice place. In fact, I would say The Pavilion is a well-kept secret. My dad has done well there. He's been there three years now and I couldn't be happier. The care and nursing is great and they take very good care of him and treat him respectfully. They respond well to the call button and call me if there's anything that's needed. With the Coronavirus, I feel like they've implented the proper things and are doing everything they can to make sure their residents are safe.

Based on what my mother is getting for the price, the value of the community is satisfactory. The care is great and the staff seems to be very outgoing, taking excellent care of the residents and going above & beyond. Everything in the building is nice, well clean and organized, which gives it more of a homey feel. From looking at the activity calendar, I saw eating outings and different things offered. She tells me she enjoys the food and they have nice selections. The management is exceptional and they're doing a great job, especially considering the madness happening in the world with the Coronavirus. All in all, we're very happy with where she is and how things are coming along.

It is probably the best place for my Mom. It is a safe environment and she stays very active. I think things are managed pretty well and they have done a good job during this Covid 19. I have eaten there a couple times and been impressed with their service and their food. Plus, the facility is very neat and clean and the maintenance stays on top of things in her apartment.

My Dad's care has been exceptional. They give him a lot of attention and are great about communicating with me. The activities are very nice. My Dad is a carpenter by trade so when they did things like build bird houses and painting it was right up his alley. We are very pleased with our choice and it is worth every penny.

I am satisfied with the services my parents are provided at the community. My mom is in a bible study and book club, and she has really enjoyed it having made some friends. They have new roofing as well as new carpeting and furniture out in the common areas. The management is respectful, knowledgeable and accessible. They're doing a really good job with COVID. They both feel safe and comfortable. Overall, they really like it there.

If someone needs a place to go, I'd say this is the place. They have something for anyone to do. They play cards and take you on trips. They go to different parks to let you see how different things are done. They are very good about that. They clean my apartment and take care of everything with maintenance. The food service is great, especially during our quarantine for Covid. They are going out of their way now. We have to eat in our rooms now and they are doing a wonderful job.

The cost fits our budget and it's been a great fit for us. The building is well maintained and the lady from cleaning is great. My mom does the movie activities as well as a couple of other things and we're happy in the level of activity she is participating in. She is getting her food twice a day and they're fulfilling their obligations. Management was early on in blocking off the building and they seem very active in terms of their efforts to minimize the vrisu risk to residents. For our purposes, in terms of the rent, meals and activities, it's a great value.

I love my apartment. It is very comfortable and I have no problem with anything here. The management try to do the things that are right for the residents. They have done some nice things while we have been confined due to Covid. They have a little afternoon snack they bring around and they don't have to do that but I think they are trying to lift the spirits of the people here. That is just part of what they are doing and I think that is really, really nice.

When everything with the virus started, they were very good and started out early with keeping them sequestered. We appreciate that. The staff all seem very caring and if she needs them, they will be right there. The activities are very good and they try to match the activities to the individual. I've recommended this community to others before and will continue to do so.

Management always seems friendly and on top of everything. The food is good, she is always raving about the activities and she is pretty happy with the housekeeping. It seems like the community is always in great shape and I haven't noticed anything out of place or that needs to be worked on. Maintenance is pretty responsive. We thought this community had the best value compared to the other places we looked at.

I have nothing but wonderful things to say about the community. They have put the resident's safety number one during the COVID19. They locked the place down as quickly as possible. They looked towards meeting the resident's needs as much as possible. The staff is very warm and welcoming and very accommodating to anything we have asked or needed for him. I think they are wonderful. In regards to the dining, the Bistro is great there and they have a lot of great sandwiches there. Any time we have asked for something from maintenance they have taken care of it immediately. They have done great things on that end. The shuttle service is great because he is in dialysis three days a week and it has worked out so that someone there can dirve him and bring him back. They offer so many different things…there are meals, there are activities, there are car services, there is someone at the front monitoring who is coming and going. I feel safe and I feel that he is safe and well looked after living there. It gives me peace of mind.

Overall the management is great. The staff is friendly and things are done on time. The dining staff greets you by name and they know everyone here. The dining service is quite good. Housekeeping comes once a week and I am satisfied with it. The maintenance is good and when I have needed something like a new lightbulb they respond right away. This is a great place to be if you need extra help. I am not unhappy at all and they really treat you like part of the family. This community is really friendly and I feel very safe here. They have done everything that I have asked for and the people in charge really care about the people here. I feel like I am a part of a large extended family here.

It's a great value and the staff is very friendly. Everybody knows everybody and it is a really friendly place. The apartment is cleaned and it happens once every two weeks, and the maintenance is perfect. When you call somebody shows up and they fix it. I also use the tranpsortation often and the drivers are friendly. Within 30 minutes when you call the driver he picks you up and it is very good. I'd recommend this community to others!

The management is doing a great job and they have kept the COVID out of the facility. Kudos to them for keeping the virus out of there thus far. That is pretty important and it shows how good of a facility it is. The food is like grandma's cooking and the service in the dining room is excellent. The maintenance staff are always cleaning and fixing and they are right on it. In regards to the healthcare, the staff has so much patience and I have been very impressed by their response time.

With what's going on right now, I think they're going above and beyond to keep us protected. I think they have a lot of activities and entertainment. Also maintenance is very good and the care is excellent. Yes, I did not want to come here in the first place but now that I'm here it really is a wonderful atmosphere. These young people really should get a lot of credit, because they are going above and beyond. They really are. Everyone is friendly and it feels like family.

The activities are great and the girl that runs thouse, she's very good and has a very sweet smile. She's very pleasant and very organized. I would give her high marks for her ability to organize and arrange and to relate to us old folks. I'm very complimentary about how they're handling things from the virus standpoint. Evergreen has locked it down and taken care of it and it's working out quite well.

A million thanks for the job they have done, especially during the Covid virus. My Dad has been pleased and I feel like he is safe and well taken care of during these trying times. The building is absolutely beautiful and it is a bright and pleasant place to be.

Management does a very good job of being ahead of the requirements for the residents during the Coronavirus and the dining service is good. They do a good job of posting the activities, the housekeeping in her room is fine and the transportation is excellent. It's definitely worth the price.