Symphony at Centerville

From what I've shopped around and the quotes I've gotten from other places I'm totally satisfied with the value here. The activities are awesome. I would not have the patience to take my mom places they do. The other day when I was visiting I saw thte maintenance team stripping floors, so it has been nice to see that they are doing stuff to the community. I just can't praise them enough. I brought my daughter up from Atlanta this weekend to visit with her and when we left she said that we made the right choice. Everybody we take there likes the place.

There seems to be a nice variety of food and the service is fine. We had one issue with his TV and mantenance was right there to fix the problem. My dad has gone on excursions with the bus months, they seem to have an easy time with getting everyone to get where they're going to and then everyone makes it back on the bus. Overall, I have been satisfied with the care he gets.

We're pretty pleased with the overall operation. They're doing what we're paying them for and they're taking care of him. He is seen regularly by a Nurse Practitioner or Doctor when he needs one, so you can't ask for more than that. I have only eaten there a couple times, but the food looks great and dad likes it so you can't ask for much more than that. We actually had a family Thaknsgiving there last year for dad and the staff was very accommodating, they did excellent. Maintenance seems to be excellent and we haven't run across any problems with anything. He used transportation when he first went there and it was excellent. They got him to where he needed to be and that helped us out a lot. The caretakers keep me informed with what is going with him and they have been excellent for the past year and a half. They're accommodating and work with me to get him to come around because he can be a very stubborn and obnoxious man, but they seem to handle that really well and he likes the staff. It's just been great.

It seems like since the new management has taken over, things have stabilized where before it was an area of concern. There was constant turnover in staff, but it seems like they have stabilized things so I've been happy with that. The food seems to be okay, I know my wife has been eating regularly so she must like the food. She needed light bulbs changed and the maintenance crew took care of that right away. They do a good job of keeping things clean and orderly. I think she's happy there.

He was at another community and he was having difficulties there, which is when I received a call from Tiffany. We came in after an hour of talking to her and decided it would be a great fit if we could accomplish all the things she said. One of the things we really do appreciate is that management jumps in and helps when they need to. I really like that the staff in the dining hall really knows the residents and calls them by name. Within a day or two of being there, the staff all knows my dad by name and they cater to him. Housekeeping does a good job and they actually hang up his clothes right away. I like the Activity Director. She is very friendly with all the residents and she also goes out of her way. They even include the family members in activities and try to keep the residents engaged. They keep the place to where it is safe and repaired. Everyone there works so hard and they really make the residents feel at home.