Windchime of Chico

I'm very happy. I have total peace of mind. They seem to have good people here. I have nothing but good things to say so far. The accommodations are great. All-in-all, I think for what we get, it's a good value. Everybody was very professional. Shawn, the marketing person, was very understanding and reassuring with what was going on with my mother. She expedited my mom to be seen by the primary care doctor to complete the paperwork. The messages they send is don't hesitate to call with any questions. They're very responsive to us, which is nice. The dining room is like a little café with white tablecloths and a menu set out. It really feels like a fine dining experience. There's a good choice and variety. They really knock themselves out to please. They provide excellent activities. Musicians come. Every night on the big screen they watch Wheel of Fortune and Jeopardy. They do cooking groups. She especially enjoys the music. The day that I moved her in, the maintenance fellow, Matt, helped me so much with setting the TV up, mounting pictures and mirrors, touching up paint, and also fixed the toilet. The nurse is great. Very responsive. Very caring.

We knew the admissions coordinator Sean and the location and the services. I think it is pretty reasonable and I am pleased with the care that she is receiving and the price that we are paying for it. Sean, in management, was great with the move in. I think they have enough activities offered and the staff is encouraging. The medtechs try to communicate the best they can. Everyone is very receptive when we ask.

The benefits are that I am closer to my father and they give him better care here. The management staff works with me anytime I have an issue that I need to talk about. I really like Windchime. He really likes the dining. He doesn't participate much, but he gets out there occasionally. They do a lot for the residents. In terms of care, they take great care of him. He can be a challenge at times, but they do a good job.

It is a nice place. The staff is nice and they treat the residents well. I feel comfortable and safe with my mom living there. They have activities going on all the time. I think the caregivers have been accessible and responsive.

I think the price definitely fair. I don't even want to say this, but they could probably charge more and I'm glad they don't. The community is in a very tough spot and it's a hard job. I don't know how they do it. They have some great activities available and maintenance has been incredible. The Executive Director has been great. Overall, it's been a good place for my mom.