Always on top of things
Joanne was excellent. My father was very happy with the dining. They made anything my father wanted and the servers were quite hospitable. The staff were really good with their activities. Every time I visited when I was walking through the hallways on the way to my father's or mother's room they were always doing something. The staff was always active with them whether it be music, arts and crafts or the exercises. They did games and they even did the ladies nails. They were very sweet and attentive. It was always clean there and if it wasn't they got on it right away. Everything was done to my expectations when it comes to that. The girls work hard and they manage to get it all done. The maintenance man, Mike was great. Anytime my father needed something done and he would ask him Mike would be right on it. He was very personable. The care givers are fantastic. They go above and beyond. All of them were very personable and they made sure everything was done correctly especially Maria. They acted as if the residents were their own parents. They always triple checked meds and if something didn't look right they were right on top of it. If something happened with the pharmacy where something didn't come in right they would let me know. They were attentive to that and very on top of things.