Assisted Living
Avaline at River Oaks
1645 West Massey Road, Memphis, TN 38120 · Map
Licensed for 125 residents · Claiborne Senior Living
Avaline at River Oaks is a state-licensed assisted living community in Memphis, Tennessee. It is licensed for 125 residents. It is operated by Claiborne Senior Living. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
Starting prices the community publishes, with the date we checked each one and a link to where it is published. Care charges are usually added after an assessment.
| Care | Starting at | Checked |
|---|---|---|
| Assisted Living | $3,820 /mo | Apr 21, 2026 |
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
License
Active, 125 residents
Assisted Care Living Facility 00000061, licensed since Sep 11, 1998. Licensee Avaline at River Oaks, LLC.
Nearest emergency room
0.7 miles
St Francis Hospital, rated 1 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Avaline at River Oaks this community | 125 | $3,820/mo | Active | 0 disciplinary actions in 3 years | |
| StoryPoint Germantown | 0.2 mi | 160 | $6,631/mo | Active | 1 disciplinary action in 3 years |
| Belmont Village | 0.6 mi | 120 | Not published | Active | 1 disciplinary action in 3 years |
| Pearls House East | 2.0 mi | 5 | Not published | Active | 0 disciplinary actions in 3 years |
| The Summit of Germantown | 2.2 mi | 69 | Not published | Active | 1 disciplinary action in 3 years |
State inspection record0 disciplinary actions in 3 years
- Date of last survey
- March 27, 2026
- License status
- Licensed
- Disciplinary actions in three years
- 0
- Disciplinary actions listed (all years)
- 4
- License expires
- May 12, 2027
- License active since 1998
Disciplinary actions (newest first)
- June 3, 2020: Probation Lifted Reason: Board finds that facility has satisfactorily complied with the requirements of the June 2019 Consent Order · order
- February 5, 2020: Eight (8) Civil Monetary Penalties (CMPs) Assessed Reason: Violation of Standards for Assisted Care Living Facilities Rules 1200-08-25-.07(7)(a)(2) [Services Provided]; 1200-08-25-.07(7)(c)(6) [Services Provided]; 1200-08-25-.12(4) [Resident Records]; 1200-08-25-.08(9) [Admissions, Discharges, and Transfers]; 1200-08-25-.12(5)(a) [Resident Records]; 1200-08-25-.12(5)(b) [Resident Records]; 1200-08-25-.09(1) [Building Standards]; 1200-08-25-.10(2)(h) [Life Safety]; and 1200-08-25-.10(3)(d) [Life Safety] · order
- June 5, 2019: Consent Order - Placed on Probation no less than six (6) months; Assessed six (6) Civil Monetary Penalties Reason: Violation of Standards for Assisted Care Living Facilities, Rule 1200-08-25-.07(7)(a)(2) SERVICES PROVIDED; 1200-08-25-.12(5)(a) RESIDENT RECORDS; 1200-08-25-.12(5)(b) RESIDENT RECORDS; 1200-08-25-.16(1) ADMISSION, DISCHARGES AND TRANSFERS; 1200-08-25-.06(1)(c) ADMISSIONS, DISCHARGES, AND TRANSFERS; and 1200-08-25-.08(8)(a) ADMISSIONS, DISCHARGES, AND TRANSFERS · order
- October 3, 2018: Consent Order/CMP x 2 Assessed Reason: Violation Rule 1200-08-25-.08(8)(a) ADMISSIONS/DISCHARGES/TRANSFERS, · order
HFC disciplinary actions → (Avaline at River Oaks, Assisted Care Living Facility)
What these terms mean
The Health Facilities Commission's facility search shows each licensed facility's status, the date of its last survey, and any disciplinary actions, with the order for each action. Tennessee does not post the survey findings themselves online.
Disciplinary actions are orders of the Board for Licensing Health Care Facilities or the Commission's executive director, such as civil monetary penalties (fines), probation, suspension of admissions, or license revocation. The Commission lists them in its monthly Facility Action and Abuse Report.
Survey findings are not posted online in Tennessee; you can ask the facility for its most recent survey report. This facility is licensed for 125 beds. Source: Tennessee Health Facilities Commission, Division of Licensure and Regulation, data as of October 16, 2026. Always visit in person and ask the facility about anything listed here.
License and ownershipActive license, licensee Avaline at River Oaks, LLC
- License type
- Assisted Care Living Facility
- License number
- 00000061
- License status
- Active
- Licensed since
- 1998-09-11
- Licensed capacity
- 125
- Licensee
- Avaline at River Oaks, LLC
- Operator
- Claiborne Senior Living
- County
- Shelby County
- Administrator
- William Ross Petty
Source: Tennessee state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Administrator name from the Tennessee licensing record, as of Sep 9, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in Tennessee, and other programs
How Medicaid pays for care in Tennessee
- CHOICES (TennCare). Yes, for people who qualify. TennCare CHOICES can pay for care in an Assisted Care Living Facility for members in CHOICES Groups 2 and 3. The member still pays for room and board. Group 3 has an enrollment target of 1,750 people who do not get SSI. (state page)
Ask the community whether it accepts Medicaid.
Location and nearby careNearest hospital 0.7 mi, nursing home 1.2 mi, pharmacy 0.1 mi
- Nearest hospital with an emergency room
- St Francis Hospital, Memphis. 0.7 miles away, straight line. CMS overall hospital rating: 1 of 5 stars.
- Nearest Medicare nursing home
- Waters of Memphis A Rehabilitation & Nursing CTR, Memphis. 1.2 miles away, straight line.
- Nearest home health agency office
- Mga Homecare, Memphis. 0.6 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 0.1 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 38120 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Memphis East Dialysis, Memphis, 2.0 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars)
Davita Quince Road Dialysis, Memphis, 2.4 miles away, straight line (CMS rating 1 of 5 stars)
Fmc Memphis Germantown, Germantown, 2.6 miles away, straight line (CMS rating 2 of 5 stars) - Hospice
- 10 Medicare hospices tell CMS they serve ZIP code 38120.
Accentcare Hospice And Palliative Care Of Tennessee LLC, office in Memphis, 1.0 mile away, straight line
Compassus-Memphis, office in Memphis, 1.3 miles away, straight line (CMS family survey rating 2 of 5 stars)
Baptist Trinity Home Care And Hospice, office in Cordova, 3.6 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- Southeastern Physician Services PC, Memphis. 0.7 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively high; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively high. By hazard: hurricane very low, inland flooding relatively high, wildfire very low, tornado very high, heat wave relatively high, earthquake relatively high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- Your published starting price is a base rate. What would the total monthly cost be for my parent's needs?
- How much have prices gone up in each of the last three years?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
- Is the apartment held during a hospital stay, and at what cost?
What we checked12 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Tennessee Health Facilities Commission, Division of Licensure and Regulation inspection records | Oct 16, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Only cases that look tied to an earlier operator (not shown) |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
Common questionsAnswers to 5 questions families ask
What type of care does Avaline at River Oaks provide?
Avaline at River Oaks is licensed by the state of Tennessee for assisted living in Memphis, Tennessee. Its licensed capacity is 125 residents.
Who operates Avaline at River Oaks?
Avaline at River Oaks is operated by Claiborne Senior Living.
Does Lilisity rate Avaline at River Oaks?
No. We publish state licensing details for Avaline at River Oaks but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Avaline at River Oaks cost?
Assisted Living in Tennessee typically starts at $4,000 to $5,050 a month. Based on 102 communities that publish prices. These are area figures, not this community's price. The starting prices it publishes are in the Prices section on this page.
How do I contact Avaline at River Oaks?
Use Avaline at River Oaks's website, theavaline.com/river-oaks, or visit at 1645 West Massey Road, Memphis, TN 38120.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid