The Estate at Hyde Park

It's one of the best places in the area. The staff are very attentive. Whenever we ask them for something, they do it. She has been bed-ridden for a while and has not had any broke down areas so that means they are taking good care of her. The medical staff is called when needed and they are responsive. There is good variety and there are enough activities. It's consistent. The staff who run the programs are very enthusiastic. They have consistent staff in the dining room, the chef is the same, and they try hard. The food is excellent

Everything seems fair and there hasn't been a problem yet. I've had no issues whatsoever. The care staff have gotten my mom to do some things that she wouldn't do before at other facilities, like take a shower. She speaks highly of them. Everything seems to be working properly. It seems clean in the building and apartment.

The management team always seems cooperative and informative. The activities here are appropriate for the needs of the residents, my mother's room is clean and from what I have seen the building is fine. The caregivers do what needs to be done and they keep me informed.

Things have improved at the community since the new Director took over. She is receptive to my input and has been making sure my mom is taken care of. The dining is the best part about the community. The food is really good.

When I do need to speak to someone, the management is always ther,e and everyone has always been very pleasant. My client seems to really enjoy the food. The building looks great. The care givers have been awesome. The nurses are great and they help me out whenever I am in the building. If I call, they are very pleasant to work with.

In regards to the dining, the staff are very nice people and they do a good job with them. They are very respectful. There is a good variety, and she enjoys it. The lady who cleans and does the laundry does a wonderful job with my mom's room and laundry. The place is always perfect. The grounds are maintained. I had a problem with the light bulb and the maintenance guy fixed it within twenty minutes after I reported it. He seems to be doing a good job. The care givers are very wonderful. They are kind hearted people, and if there are any problems, they let me know.

We get a lot of attention to her. The accommodations are top notch. My mom says the food is good. The dining service is attentive. I think the activities they do are appropriate for her condition. I don't see any problem with maintenance. Everything seems to be working and clean. There always seems to be somebody around to keep tabs on residents and help out when needed. They are very respectful, friendly, and outgoing. She really likes the staff. The management team is good, and they seem to be manaegment the place well.

The management is easy to get a hold of and they seem like they are interested. They are involved. If they were busy they would get back to me within the hour. I have had lunch with my grandfather a few times and the staff is friendly and the food is not bad. It is perfectly acceptable nourishment. In regards to housekeeping and laundry, when I walk in there the place is clean and his clothes are clean. It seems like a great facility and it is well maintained. I like the fact that they rotate the decorations in the common area and the walk ways. The care staff seems to care, they seem to be knowledgeable, they seem to be on top of things. Their accessibility and response time is outstanding. I am completely comfortable with where he is at.

The care staff is well trained. They understand dementia. They understand my mother. They're willing to answer questions and to call me. My mother is very complimentary of the food. If my mother is saying good things about the food, it's good. We're very pleased with the dining service. They know that she likes canteloupe and watermelon and strawberries, and they brought those to her. Based on what she's payin and the specialized services she's receiving and the fact that it's a fixed price, I think it's worth the price.

When I visit, it is unannounced, and it is always clean and the staff has things under control. Things are calm and organized. Things she can take advantage of are plenty, and they are nice activities. They are good about preparing meals according to their dietary restrictions. I see that each of them have an individual meal type. The staff in the kitchen is really nice. There is really good service. It is very organized, and they are kind to residents. I think the care is fine, and I think the techs do a pretty good.