The Oaks, A Merrill Gardens Community

Management is very attentive, and they make sure everything runs smoothly. The dining has been excellent. My mom needs help eating, but the staff are right there to help her. I couldn't be more pleased. The housekeeping is everyday, and the laundry is done once or twice a week. I haven't ever gone in her room and seen dirty clothes. Her apartment is excellent. It is clean and well maintained, and maintenance responds immediately. The care is excellent and couldn't be better. They take very good care of her for the price, and I am very pleased with this community. They do an outstanding and excellent job.

We have some new management, but they are doing a great job and making some changes. The dining servers are very good, and the activities are great. I think the price is okay.

I have eaten here before, and the food was good. The dining service is good too. My mom's room was always well kept and clean, her laundry was always done, and the community was always clean. Maintenance was always responsive. The care was very good. The med techs are awesome here. Compared to other places that I checked, the price is very competitive. I would definitely recommend it. It is a nice community.

The food choices are excellent. I hear a lot of good comments, particularly about the desserts. In regards to the maintenance, there were a couple of issues in my mom's room and they tended to it very quickly. The condition of the building is excellent. My step father takes advantage of the transportation. He enjoys the sight seeing and has been participating in the store runs. That has helped me tremendously. The appearance is the care staff really cares. They seem sincere about that, and there is no doubt that they are respectful.

My wife has done exercise and games. They really try hard to get everyone involved. The couple exercise machines are good to have. Laundry is okay, housekeeping is good, and maintenance does a pretty good job. I report problems to the front desk, and they respond. The caregivers try hard. I think they're accessible, and they respond pretty fast. The med techs are knowledgeable. My wife has been healthy here. The price is reasonable and the value's good.

Mom and I are pleased with management’s attention to detail, courteousness, and professionalism. The food is good and the staff is helpful, kind, and attentive. Everything is always neat in her apartment, the housekeeping service is always excellent, and her clothes are always clean. Everything is working, looks nice, and is in place around the building. The caregivers are quick to call, quick to respond, and answer my questions. We feel we get what we pay for. The care team there are very good, considerate, and kind with everyone.

The managers seem to be very attentive to my wife and answer any questions I have. The food is so good, the variety is good, and service from the waiters is usually pretty good. The building looks nice, and maintenance keeps it well-maintained. The care and nursing is very good. The nurse there seems to be very knowledgeable and compassionate. The regular staff seem to be pretty good, and they're all friendly.

There always seems to be activities galore for the residents and my mother is very pleased with the dining staff and she likes the food there. Management communicates well with the families of the residents and all in all, I've been very happy.

The management and staff are good. I think the activities are wonderful, the housekeeping has been fine and maintenance always comes right away. I think the price is good.

My husband and I chose the community for him because of location, atmopshere and price. The healthcare staff has very much been respectful and attentive. Housekeeping is satisfactory and the maintenance is helpful. The food is fresh and warm in the main dining room. Management is exceptional and fantastic. All in all, he feels safe and comfortable, so we're glad this place popped up when we started looking.