The Oaks, A Merrill Gardens Community

The healthcare staff are really good. They're super attentive, they remember our names, they remember my dad very well, they're always smiling and the staff seem to be very happy there which I find to be a general result of how the company operates. My dad is really getting to do a lot of activities that he's enjoying, including dancing, which we never thought we'd see. I never saw my dad dance in my whole life. The activities staff are really proactive in getting people to join in on the activities. It's a nice place and if they had a swimming pool I might move in there myself.

The community is delightful, just wonderful. I feel very comfortable with the management team. Housekeeping is just great, it's a beautiful place. No complaints whatsoever, it’s a good value.

We’re satisfied with mom’s apartment and maintenance has been responsive. Her room is always clean, housekeeping takes care of everything once a week. The activities are pretty good and the dining has been very good too, good variety, good taste, and good portion size. The servers are amazing as well. I think it's a good value., all the staff is good at knowing who everyone is and making them feel welcome.

In the three years mom has been living there the food keeps getting better, they make good gourmet meals. The Activities Director is amazing and the activities are good, the calendar is full of things to do. Her apartment is always clean. When you walk in the building is bright and cheery, smells nice, it's inviting. The maintenance guy is outstanding, he goes beyond the call of duty. Every issue we’ve had in her time there has been addressed and taken care of, mom is very safe and comfortable.

Anytime I go there it is usually unannounced and the place is clean. They seem to be mindful of any issue my mom has. Any issue I have they address it right away.

My mother loves the food and looks forward to her meals. She is really enjoying her options here and loves the menu. The servers are very friendly. My mom's apartment is very clean. When we need the caregivers, they were right there and very helpful.

The building is very nice looking, everything in my husband's room is working and the care has been very nice. Management has responded to anything I have asked or worried about, so they have been great, cooperative and helpful. The chef is awesome because he loves the food!

Management is fantastic and everybody has been very helpful and cooperative. They have a variety of activities that are suitable for people of all ages and the houskeeeping is very good.

Management is there to answer the questions that I need answered and the caregivers do everything that they say they will do. My dad likes the food, the servers are very nice and the variety is good.

It's a very nice place, Mom's been there since it opened. We’re satisfied with the food and in Memory Care they have good activities to do, they're always kept busy with fun stuff. My mom's room has never been dirty and the building is very clean. The maintenance guys are right there when needed and do a very good job. The care givers are available and respond well when she needs them. It's a very nice place.