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Symphony at Oaklawn

Address

100 Shelby Station Dr
Louisville, KY 40245
United States

Care Provided:
Levels of Care
Memory Care
Assisted Living
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Value
Engagement
Dining
Activities
Housekeeping
Maintenance
Transporation
Care
Facilities & Amenities
Beauty SalonBeauty Salon
Housekeeping ServicesHousekeeping Services
Transportation ServiceTransportation Service
Wellness CenterWellness Center
Restaurant-Style DiningRestaurant-Style Dining
Programming & ActivitiesProgramming & Activities
Fitness centerFitness center
On-site Maintenance ServiceOn-site Maintenance Service
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Parent Network

38.238798, -85.491552

Address

100 Shelby Station Dr
Louisville, KY 40245
United States

Reviews

49 Reviews
The staff is exceptional!
Annette
H.
Review for Symphony at Oaklawn

My mother had to move out of Symphony at Oaklawn because she required Nursing Home care, but we never had a problem with anything at the community, so she felt comfortable living there. We loved her room, were satisfied with the services and she felt safe, so the value was satisfactory. Regarding management, they contacted us any time whenever something came up. Not that anything did, but if there wasn’t something we weren't pleased with, it was taken care of immediately. With dining, the wait staff was exceptional. Every time we were there, they were so patient and kind to everyone. Plus, the menu variety and quality of food were satisfactory for her. Regarding activities, my mother is the type of person to sit in her room all day, but the staff kept her busy and involved. The housekeeping was absolutely wonderful because it was spotless and there was never an unpleasant odor in the community, not even once. With laundry, I had actually witnessed them making a chain of linen napkins, so then the female residents sat around the table and helped fold pieces of fabric and that was just a pleasure to see because the residents had something to do too. I was also satisfied with the consistency of maintenance services because we never had any maintenance problems and the building looked wonderful, so all in all it was just a great experience for her at the community.

The services are excellent, we are highly thankful for Symphony!
Larry
M.
Review for Symphony at Oaklawn

I have a lot of friends that come by Symphony and they're all amazed with the quality of this place. Maintenance is also very good and the building is in excellent condition. The dining is excellent and the housekeeping and laundry services are excellent. My parents don't participate in the activities as much as the other residents do but the variety is very good that is out there. We are very highly thankful for Symphony.

Seamless and painless for such a big life change!
Lyle
H.
Review for Symphony at Oaklawn

After visiting Symphony at Oaklawn 5 times, we felt like the community met my mother's needs because she was adamant about staying close to home and they have a courtyard for dogs, which she brought. The activities were another reason we chose the place, so she really enjoys what is offered at the community. She is very social and loves doing stuff with little groups, so it's been a big help in transitioning her in and getting her comfortable. I met the Community Relations Director and he is great, but really the entire management have all have been very helpful. She is eating very well, so she seems to like the food and I am satisfied with the service she receives during dining. Housekeeping does a fantastic job with keeping the place clean and tidy, I think they even take the trash out twice a day, which is a quite a bit. Maintenance services did come in to help with cables and remove assistance bars from the previous tenant, but in general it's a nice community and I think the value is great, so I think they do a very good job and she is very safe at the community. Everyone we have been in contact with, has been phenomenal, so she is in good hands at the community and I'd recommend it to everyone because we have been so pleasantly surprised. It was really seamless and painless for a big life change like that.

The community is new and clean!
David
B.
Review for Symphony at Oaklawn

We moved my father in because the community was clean, it was new, and they used Registered Nurses, they don't hire any outside staff. Management has been very receptive to any concerns we've had and the healthcare staff are very receptive, I think they work hard to build a relationship. The dining, activities and housekeeping are all very good.

They accepted my parents dog!
Carrie
M.
Review for Symphony at Oaklawn

They have a Memory Care unit so that was important we needed that, they also accepted my parents' dog. They allowed the dog to come with so I think that separates them from most. Everything looks tidy and clean for the most part, I wouldn't say it's excellent but it's not dirty at all. The maintenance people have been great and the healthcare staff is attentive, they seem passionate, caring and respectful.

Wonderful, accommodating staff!
Diana
G.
Review for Symphony at Oaklawn

My sister-in-law chose this community because she felt comfortable there. It was bright and open. The residents were really friendly and she just felt like this was the best choice for her. Her room seems to be a good size and she seems to be settling in. So far her room as been fine. Kim, in management, has been marvelous at getting everything ready and settled for her. Management seems very connected to the residents and everyone has been very friendly. They give you the information before you have to ask for it. They tell you information that you didn't realize you needed to know. That has been really helpful to us. The food is excellent and they offer happy hour every afternoon. My sister-in-law has been very pleased with housekeeping. They are in and out of her room keeping it clean and are doing her laundry every week. I like how they have a courtyard that you can sit in when it is nice out. The caregivers interact with the residents. They don't just come in and out but they have a conversation. That is very nice. I have met three of four aides and they have been very nice. The staff at this community is so accommodating. They have been absolutely wonderful in getting her settled and she seems to be settling in really well. We are happy that she is happy.

My Mom is safe and comfortable there!
Cindy
P.
Review for Symphony at Oaklawn

The managers just do an excellent job. I don’t have any complaints about Symphony at all, and mom is safe and comfortable there. She enjoys then bingo and the entertainment that comes in. Her room is always clean and the housekeeper is really nice. She even cleaned her windows the other day. Every time I walk in there it's clean. Transportation is something I really appreciate, they're taking her to doctor's appointments and it's working out well. Everybody has been very nice. If she has a problem they do their best to take care of it. Shana, who is the Director at Symphony, if you have a concern and go to her she's right on it.

They do a good job taking care of my brother.
Robert
A.
Review for Symphony at Oaklawn

Management cooperates with me and the care staff does a good job with the care of my brother. The building is very nice and the value is fair.

They really click with her, nothing wrong with the place!
Harry
R.
Review for Symphony at Oaklawn

In regards to the management, when I ask for something it gets done. My wife and her friends enjoy the activities; bingo and whatever else they have. I take her to her doctors apointments but when they have outing events she has used the transportation and she enjoys it. My wife has four different aides and some of them come in and talk to her for 15 to 20 minutes and she enjoys that. They do that two or three days a week with her. They really click with her. There is nothing wrong with the place and it is supposed to be the best place in Louisville from what I hear.

Engaging staff and a comfortable community!
John
C.
Review for Symphony at Oaklawn

I think the managers run everything pretty well, and I think the dining is good. Mom seems to eat most everything. The times I’ve been there and seen the activities, I think the staff tries really hard to engage with them. I think it's really good. I think the maintenance has been pretty good. The nurses do a good job, and the aides seem like they really care, and they try hard. I think for the community, the condition of it, and the care mom gets, it's worth it. We thought about moving her closer to us, we live far away, but she's too comfortable there. And we know she is safe.

About

Symphony at Oaklawn is located on Shelby Station Dr in Louisville, KY operated by Milestone. Milestone prides itself on providing exceptional services and care since 2008. Symphony at Oaklawn’s core values are based upon creating a culture of caring which helps to uphold their Mission, to be open, honest and respectful with our residents, families, employees and investors in working toward mutually shared goals.

Come flourish at Symphony at Oaklawn, enjoy services tailored to your individual desires that our friendly team is waiting to provide, relax in a comfortable and secure environment, participate in community social events, venture out and enjoy beautifully landscaped outdoor spaces, and socialize with friends of old and new.

Symphony at Oaklawn provides living options that can help support your needs from Assisted Living, Memory Care, and short term respite stays.

See our amenity section to see a more detailed lists of services provided.Schedule a visit today to see if Symphony at Oaklawn is the right fit for you!