Windchime of Chico

I think I am satisfied with the price for the services my father is receiving at the community. The food and activities are good. He has not complained about housekeeping and the building always looks good to me. Transportation can be limited, but it seems okay. I would recommend the community.

I guess the value being received is fair. The dining staff is doing a great job. They get the food to my mother-in-law and they even get snacks to her. The care staff just let her unwind as she needs to. For instance, if she isn't making it for breakfast, they are not beating her up about it. They just wait for lunch and bring her down for lunch. They read into who she is and what she needs and then address it that way. When I've been there, the activities have seemed pretty nice. They had a lady come in and do nails! Music comes through and all sorts of stuff. I think everyone is doing the best job they can.

Windchime of Chico has a view of the lake; it's very pleasant and quiet. I liked it from the moment I walked in. It's turned out to be a good fit. We liked the facility, and the management seemed to be on top of things, aware of things going on. They inform you, when you ask them a question they respond. They seem proactive, they want to help. The housekeepers do a good job on keeping it clean. The hallways, downstairs, dining room is clean, there's never a mess around. The caregivers are doing a good job, they're on it. They're friendly, and they know her. When I come in to visit my mom the Head Nurse makes a point to stop me and tell me what's going on. I don’t even have to ask, she volunteers. My experience so far has been excellent.

We shopped around when we first looked and it was okay. I think we're doing okay, price wise. They've got some cool stuff going on; it's a real social atmosphere. My mom's gone on trips on the bus; we take her out for the doctor or errands. Transportation's pretty good; I don't think there are any issues there. We were having a good experience before, and are still having a good experience.

I think it's a fair price for the services and accommodations he gets. My father-in-law's happy. He's much happier here than where he was previously. We've seen a significant change for the better. The Marketing Director was very helpful. She explained everything to us. She was great; very thorough. We were very pleased with what she did. He loves the food and he's actually gaining weight. It's awesome. His room is clean. Maintenance does a great job and I've never seen anything out of place. The caregivers do really well. He's happy with them. He's very pleased with the whole experience.

Shawn was a part of recruiting new people in and Janice is a nurse there. Both of them were very helpful and not pushy but guiding. All of the people in the facility seemed to be handling themselves with courtesy, care and patience. I'm very pleased. The food is amazing there. It's well cared for and taken care of. I think they bring community people into the facility for activities, which I like, and have residents organize and provide services as well for their peers. Housekeeping is always good. Every time I go in, it's taken care of. Everything is tidy and neat. I don't expect perfection and we're getting close to it, so I'm very pleased.

My mom's comfortable, and she seems pretty happy. What little I've heard from others who have family members in memory care facilities, that price that my mom is paying is comparable. I am pretty satisfied with the management of my mom's care. The front desk has improved. I like their professionalism and the way they seem to take an interest in any concerns or questions I have. From what I've seen, the meals look to be nutritious. She says she likes the food and the med techs say that Mom is eating fine. They were taking the residents out on the bus on Wednesdays just to take a ride around town and my mom was really enjoying that. They also just got a new bus about 5 months ago. The cleaning seems to be adequate. The rooms are not dirty and they don't smell. My mom does participate, and there seems to be activities most afternoons. I've seen the schedule of activities on the calendar and it appears that the staff adheres to that.

The social director is notably delightful. The staff in the memory area is amazing. They deal with the patients so well. My parents like the food and they're totally happy. Mike does a good job with the repairs. He'll hang a picture if you want. If you have something wrong, he's just on it. The place is great. The housekeeping and laundry is so seamless I'm not even aware of it, hardly. The healthcare staff has to do so much stuff and they get it all done. I see a lot of activities. Since they moved to memory care, it's good because they make Dad do it. They get him going on stuff, which is pretty amazing. And when he goes, he enjoys it. Mom, of course, loves the activities.

I am happy with the way they treat my mom and the care that she is getting. I would have to say that the food, atmosphere and service are all excellent. I have nothing but good things to say about the dining department. Housekeeping is very good and they also do a good job with the laundry. The med techs do a good job and they are very caring and much focused on what they are doing. I think it is considered that best facility in the area.

I visited and liked the vibe of the caring people. When I get older, I would want to live at Windchime. The management is very easy to approach and follow through well. My husband is finally starting to go to some of the activities, so that's good. Housekeeping is here and maintenance has been excellent. I'm very happy with him there.