Woodland Heights

My husband and I We go out to lunch once or twice a week. We have a wonderful Activities Director, a very capable and wonderful woman. We have yoga, water aerobics, and we go to different concerts at night occasionally. Jeff, the driver, is so nice, patient, and careful. They arrange to have pedicures once a week, they make it pleasant here.

The staff is all good, they are responsive. The chef has gotten creative with the menu. The activities and housekeeping were wonderful. There are a lot of people that are supremely dedicated to their jobs.

The director is fantastic. The building and apartments are well maintained and kept clean. Aside from a few minor issues, the community is wonderful.

Management is pretty good, the dining service is alright and the housekeeping does the best they can. They have a lot of activities going on and if you want to participate there is something going on every day. I think they are doing really well with that. Transportation does a good job.

As far as I am concerned, they keep my apartment clean and do anything I ask them to do. Any small request I have, they are diligent in trying to please me. I don't have any complaints. You can't ask for more than that.

I'm pretty much satisfied. I’ve been here three years and the management has been very good. They have a lot of nice activities for all the people who would enjoy that. They have a beautiful library here also. It's very good. It's nice, and I am safe and comfortable here.

I have no complaints about this place at all, I'm perfectly happy. Everything in the building is fine and I suppose the value is good.

We were really pleased on the tour with the memory wing, so we chose Woodland Heights for mom. The care givers are very attentive. It's a high quality of staff there, nice and attentive. I have only been to one meal, today, it was excellent. It looked appealing; it looked like something anyone would want to eat. It was pretty good; she ate a lot of it, quite a bit of it, and loved it. I was really impressed. They spend more money on their food than other places do. I am real pleased. The servers are sweet, friendly, and respectful to everybody in there. Sometimes caregivers at other places talk down to people, but they don't do that there. I think that says a lot about the training. She likes bingo and has gone on trips. I see the activities on the white board and she is participating which is great. It's one of the things that attracted us there. Then activities are geared towards her mental ability and they are very easy to get to. There is never an odor there. The common areas are clean, nice and inviting. The furniture is a higher quality than many other places. It’s decorated well and very welcoming. Her place is clean. It looks great to me. Bathroom is clean, shower is clean, and I'm sure the trash is emptied. It doesn’t have an odor. I think the value is great and all the staff are great. We are very, very pleased. We have friends there, we know several people there and they always speak highly of it. I would recommend it to anybody.

Woodland Heights has been a really good move and change for my mother because she has made some really good friends and they check on each other at the community. It'll be her third year there, but she wasn't in that funk of depression or difficulty of going through the holiday season. Management has been knowledgeable, accessible and there have been a few times I made contact with the Director with her being responsive. She doesn't do all of the activities, but she is really enjoying yoga and pottery. They have some speakers that came in and she really enjoyed them, but they also have different clubs, so I think the activities are a good opportunity for the residents. Regarding cleanliness, the lady that is over that area works very hard to make sure that everyone is taken care of. If you have any needs, she's available to get in touch with and if someone doesn't show up, she will take care of what's needed, so that area is very well. They also do her laundry in terms of towels and sheets, but that also has been always taken care of. Regarding maintenance, they're placing new carpeting on her side of the hall, but I also think that the grounds look good. In terms of transportation services, the ladies that drive the vans and buses seem to take good care of the residents. She has been on some events where they traveled and transportation has always been fine. Overall, the place has been really good and we're really happy with it.

I have been at Woodland Heights for 3 years and the people that run this community are very caring people, so it's been a satisfactory experience. Management has a lot to put up with all of us old folks, but they really do try and they're accessible to our needs. The staff tries in the dining room, there is a salad bar available and the activities are very good, but you can also stay in your apartment if you really wanted to. In terms of cleanliness, the staff does a beautiful job with my laundry and there is one lady who works at the community where I don't know what this place would like if she wasn't here because she keeps things straight. In terms of maintenance, that service is also good and the staff there is very nice too since they're hired someone new. Regarding transportation, the transportation service is very nice and has been better as far as I am concerned, so I have had a good experience at the community. Everyone that works here is so nice, so it really makes you feel at home.